Refund policy
Effective Date: February 25, 2025
Thank you for supporting Max Brault SMA Foundation. Please review our refund policy carefully as it applies to all purchases made through our Shopify store, including our hard copy book, eBook, and audiobook formats.
Final Sale
All purchases are considered final. Refunds or exchanges are not offered for any product purchased, whether it is a hard copy, digital (eBook or audiobook), or pre-order.
Pre-Orders
Pre-order items are non-refundable. By placing a pre-order, the customer acknowledges that no refunds will be provided under any circumstances.
Digital Products
- No Refunds: eBooks and audiobooks are non-refundable once the purchase is complete.
- Access Support: If the customer experiences any issues accessing or downloading a digital product, please contact us. We are committed to assisting with any technical difficulties.
- Device Compatibility: It is the customer's responsibility to ensure that their device is compatible with the digital files provided prior to purchasing the product.
Contact Us
If the customer has any questions or requires further clarification regarding this refund policy, please contact us at mbsmafoundation@rogers.com
Policy Amendments
Max Brault SMA Foundation reserves the right to modify or update this policy at any time. Any changes will be posted on this page, and the continued use of our services constitutes acceptance of any updated terms.
Please note: This policy is intended to apply to all transactions on our Shopify store. In the event that local consumer protection laws require certain refund rights, those rights will apply accordingly.